registrationThe GP’s in the Health Centre and the receptionists accept that it is difficult to provide an ideal service to each patient- but we try! Nevertheless there may be occasions when patients are dissatisfied with the way in which their problems have been handled.

If you have a complaint about the services received from the doctors or their staff it will be taken seriously.

NHS Shetland's Complaint Procedure has recently been up-dated and you can find details of how to proceed in this document.

Here is a complaint form should you wish to proceed.

 

 
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